Experience since 2014
My background includes forex client support, cryptocurrency support communication, MetaTrader assistance, broker-related workflows, support documentation, software testing and digital trading operations.
This practical background helps me separate a simple customer question from a technical platform issue, an operational problem or a matter that needs compliance, broker or management escalation.
I do not present trading experience as proof that every project will succeed. Professional support work is evaluated through the quality of process, communication, documentation and delivered work.